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Consumer · Astrology & AIiOS, Android & WebFreelance project

Melooha

Chart-based answers to life’s big questions, from an AI Vedic astrologer in your pocket.

My roleFreelance UX & product designer
Year2025
UsersPeople facing big life decisions
PlatformMobile app & web
How Melooha turns a worry into a clear answer

A short film cut from the real Melooha web and app screens, with generated ambient music. Names and readings are sample data from the mock-ups.

The 60-second version

Melooha at a glance.

Value first: a free answer and a personal snapshot, then clear, well-timed offers.

Problem

People with a big decision on their mind wanted personal, trustworthy guidance quickly, but astrology apps felt generic, slow to set up, or pushy about payment.

Solution

A conversational app built around Vaani, an AI Vedic astrologer: fast onboarding, ask by text or voice, answers with references, compatibility, daily horoscopes and in-depth reports. On the web, the same guide sits beside Astropedia, calculators, blogs and reports.

Key trade-off

Give value first or ask for payment early? We led with a free first answer and a personal snapshot, then made paid offers clear and well-timed.

My role

A freelance project: UX and product design across the mobile app and web: onboarding, questions, compatibility, horoscopes, reports, plans and profile, plus a UX audit of the shipped flows.

01 · Problem

Big questions, and nobody to ask.

“Should I switch jobs?” “Will I get married this year?” “How will my dad’s health be?” People turn to Vedic astrology at moments like these, and they want an answer about their chart, not a generic sun-sign blurb.

Booking a human astrologer takes time and money. Most apps either ask for a long form before giving anything back, or answer with content that feels the same for everyone. And because the questions are personal, people need to feel the product is private and credible before they share birth details.

01

Setup feels like work

Phone, OTP, name, date, time and place of birth: a lot to ask before someone has seen any value.

02

The blank-box problem

Many people know they’re worried but don’t know how to phrase the question, so an empty input stalls them.

03

Trust before payment

Answers need to feel personal and explainable, and offers need to feel fair, or people leave.

How might we

…get people from “I have a question” to a personal, credible answer in minutes, and give them reasons to come back, without making payment the first thing they feel?

02 · Research

Auditing every screen, honestly.

I ran a heuristic UX audit of the shipped app, flow by flow: onboarding, compatibility, profile, family members, referral and payment.

The goal: find the usability barriers and opportunities in onboarding, personalisation, navigation, trust and the move from free exploration to paid services. Every screen was reviewed against four labels: Good (keep it), Needs improvement, Needs to be fixed, and Idea, with a proposed UI improvement next to it.

Who it’s for Provisional personas

The decision-maker 25–35

Has a specific worry (a job change, a marriage, money) and wants a clear answer about their own chart, quickly.

  • Needs a fast start and an answer that feels personal
  • Fears generic predictions, or paying before seeing value
  • Pain points long onboarding, unclear value

The family planner 30–50

Asks on behalf of others: a parent’s health, a child’s education, a partner’s compatibility.

  • Needs to switch between family profiles easily
  • Fears mixing up whose chart an answer is about
  • Pain points repeated data entry, profile confusion

The user journey

  1. Discover
  2. Onboard
  3. Personalise
  4. Explore
  5. Understand
  6. Purchase
  7. Return
Onboarding

Unclear remaining effort creates friction.

First insight

Dense text can hide the immediate value.

Payment

People need to know what premium unlocks.

Return visits

Saved insights and active profiles should be easy to find.

Proposed interview questions
  • What motivates you to use an astrology app?
  • How comfortable are you sharing birth details?
  • What makes an AI prediction trustworthy?
  • When would you pay for a personalised reading?
  • How would you manage multiple family profiles?
  • What would encourage repeat visits?

10 interviews: four first-time astrology-app users, three existing users and three interested in family or compatibility features.

What the audit found

One strength to keep, two gaps to close.

Strength · keep it
i

The conversation works

Using Vaani as a guide felt personal rather than a cold sign-up form, and the dark cosmic look fit the category.

Gap · close it
ii

Effort isn’t explained

Steps didn’t say why data was needed, how many steps were left, or what the user gets next. That’s where people hesitate.

Gap · close it
iii

Reward needs a spotlight

The first personal snapshot is the activation moment, but long paragraphs buried the most exciting lines.

Design opportunities

Designing for clarity before conversion.

The conversational approach makes astrology approachable; onboarding guidance, insight presentation, accessibility, profile clarity and premium transparency are where the redesign can do the most.

01

Make progress visible

Step indicators and contextual explanations.

02

Deliver value earlier

Concise insights before detailed predictions.

03

Strengthen trust

Explain data use, AI limits and pricing.

04

Simplify family journeys

Show the active profile; make switching effortless.

05

Improve accessibility

Better legibility, contrast and hierarchy.

03 · Exploration

Many ways in, one way forward.

Onboarding got the most exploration, because it decides whether someone ever asks a question.

The design file holds three login and sign-up variants, a set of A/B test screens, a full round of new onboarding screens that were rejected, and a revised onboarding flow. Home went through its own rounds too: separate home and questions screens were merged so the ask bar became the first thing you see.

Option A

Long form up front

Collect everything on one screen. Fast to build, but it feels like paperwork before any value.

Too heavy
Option B

Skip details, ask later

Let people in first. But without a birth chart, the first answer can’t be personal.

Weak first answer
Option C

Short steps, then a reward

Phone and OTP, name, then birth details with a fallback for unknown times, followed by a personal snapshot and a free first question.

Chosen

Home, explored

Navigation options, banner variations and a merged “questions + home” screen were tried. The winner puts the question bar at the top, with the family switcher above it and daily horoscopes just below, so asking is always one tap away.

The web, rethought

A bigger screen isn’t just a stretched phone. On the web, a persistent sidebar holds every section and your past readings, the centre stays a calm, chat-first space, and sign-in waits until a question actually needs your chart.

Mobile home screen
Mobile: ask bar first, bottom navigation
Web home: What do you want to know?
Web: one prompt in the centre, everything else in the sidebar
04 · The key trade-off

Give value first, or ask for payment early?

The business needed

Revenue

Questions, reports and compatibility checks are what people pay for.

Users needed

Trust

Proof that the answers are personal before they spend money.

Our call: earn the first payment.

Every new user gets a personal snapshot and a free first question. Balances (“1 free question left”) stay visible, and offers appear at natural moments, like when the balance reaches zero.

The cost: some revenue moves later in the journey. In return, the paywall arrives after the user has felt the value, with clear plans, the discount shown upfront and a secure payment summary.

Second trade-off

Accuracy

Exact birth time gives the best reading.

…against

Completion

Many people don’t know their exact birth time.

Instead of blocking, the form lets people mark the time as approximate or say they don’t know it, explains that accuracy improves with a precise time, and lets them update it later in settings.

05 · The solution

One guide, for every question.

Eleven mobile modules and eight web sections. Switch to Long read for the flows, prototype and details.

Eleven modules in the mobile app, from onboarding and questions to compatibility, reports, plans, referrals and profile, and eight sections on the web, all sharing one design system.

Getting started

A personal start

Sign up fast, then get something back right away.

  1. 01Welcome, login & sign-up
  2. 02Phone & OTP
  3. 03Name & birth details
  4. 04Cosmic snapshot
  5. 05Family invitations
  6. WEBSign in only when a question needs it
Every day

Ask Vaani

Type or speak a question and get a chart-based answer.

  1. 06Home & ask bar
  2. 07Suggested questions
  3. 08Voice questions
  4. 09Answers with references
  5. 10Daily horoscope
  6. WEBAsk Astropedia, horoscopes & calculators
Relationships

Bonds & family

Check compatibility and ask for the people you love.

  1. 11Compatibility check
  2. 12Add a person or family
  3. 13Compatibility questions
  4. 14Family profiles
  5. WEBKundli Milan matchmaking calculator
Going deeper

Reports & plans

In-depth reports, fair plans and rewards for referrals.

  1. 15Reports library
  2. 16Plans & promo codes
  3. 17Payment summary
  4. 18Refer & earn
  5. 19Profile & balances
  6. WEBReports, Artha Sutram & checkout
Try it

Click through the real product.

Seven web flows and eight app flows, screen for screen. Long pages scroll, just like the real thing. Switch between web and mobile at any point and you stay on the same task. Pick a flow, then click where the guide points. Turn the guided tour off to explore without hints, or use Next and the arrow keys.

melooha

Mobile screens are exported straight from the Melooha Figma file; web screens are captures of the live site. Names, readings and prices are sample data from the mock-ups.

Flow · Getting started

A start that feels like a conversation.

Short steps with a progress ring, plain reasons for each question, and a personal reward at the end.

  1. 1A progress ring shows how far along you are.
  2. 2Approximate or unknown birth time won’t block you.
  3. 3A gentle note explains why precision matters, and that it can be changed later.
Birth details, with options for an approximate or unknown time.123
Birth details, with options for an approximate or unknown time.
Flow · Ask Vaani

Ask anything, any way.

Suggested prompts beat the blank box, voice makes asking natural, and every answer can show its working.

  1. 1Switch between yourself and family members.
  2. 2A banner confirms whose chart you’re asking about.
  3. 3Check the astrological references behind an answer.
  4. 4Follow-up questions keep the conversation going.
An answer with feedback, listen, share and references.1234
An answer with feedback, listen, share and references.
Flow · Relationships

Compatibility for every bond.

Pick a person, pick the relationship, and ask follow-up questions about the pair.

  1. 1Remaining checks, with a way to buy more.
  2. 2Add a person manually or pick from family.
  3. 3Choose the relationship, from marriage to co-worker.
  4. 4One clear action to run the check.
Compatibility check with a person and relationship selected.1234
Compatibility check with a person and relationship selected.
Flow · Plans & rewards

Offers that feel fair.

Plans show the discount and code upfront, timers are honest about urgency, and referrals reward sharing.

  1. 1Switch between questions, reports and compatibility plans.
  2. 2A clear timer when an offer is limited.
  3. 3Discount, original price and code on every plan.
  4. 4The button says exactly what you’ll pay.
Choosing a plan, with discounts and codes upfront.1234
Choosing a plan, with discounts and codes upfront.
Flow · Ask on the web

Ask first, sign in only when needed.

On the web, anyone can type a question. Sign-in arrives as a modal at the moment an answer needs a chart, then Vaani replies in a calm, chat-first space.

  1. 1Every section and past readings live in the sidebar.
  2. 2Out of questions? A clear offer, with code and timer.
  3. 3“The astrology behind this” shows the working.
  4. 4Follow-ups and balances stay in the ask box.
A web answer, with an offer and the astrology behind it.1234
A web answer, with an offer and the astrology behind it.
Flow · Explore on the web

Everything, one click away.

Horoscopes, calculators and reports turn the web into a place to explore, and each one hands off to Vaani for a personal reading.

  1. 1Each calculator explains what it measures, reviewed by an astrologer.
  2. 2Birth details are pre-filled from your chart.
  3. 3“Want it interpreted?” hands the result to Vaani.
Moon Sign (Rashi) calculator, with Ask Vaani beside the result.123
Moon Sign (Rashi) calculator, with Ask Vaani beside the result.
More of the web

The rest of the website.

Beyond asking, the web holds Melooha’s content and commerce: news, blogs, a premium wealth report, calculators and checkout, all in the same dark, plum-and-gold language as the app.

Press and features, filterable by type.
In the NewsPress and features, filterable by type.
Blogs in English and Hindi, checked by an astrologer.
BlogsBlogs in English and Hindi, checked by an astrologer.
Artha Sutram, a premium wealth report with a clear offer.
Artha SutramArtha Sutram, a premium wealth report with a clear offer.
Twelve calculators, filterable by category.
CalculatorsTwelve calculators, filterable by category.
Reports show progress while they’re prepared.
Report prepReports show progress while they’re prepared.
Payment summary with the discount applied.
PaymentPayment summary with the discount applied.
06 · Design decisions

The choices that shaped it.

01

Suggested questions instead of a blank box

Vaani offers ready-made prompts, including trending ones and Hindi options, with a refresh to see more.

Why: many people know what worries them but not how to phrase it.

02

Ask by voice as well as text

A microphone sits in the ask bar on every screen, with a clear “Stop” state while listening.

Why: personal questions are often easier to say than to type, especially in your own language.

03

Answers show their working

“Check astrological references” opens the chart factors behind each answer, with feedback, listen and share actions.

Why: explainable answers feel credible, not generic.

04

Always know whose chart you’re asking about

A family switcher sits at the top, with a clear “Asking for yourself / Asking for family” banner.

Why: people ask for parents, partners and children, and mixing them up breaks trust.

05

Unknown birth time isn’t a dead end

Approximate and “I don’t know” options, with a note that accuracy improves with a precise time.

Why: this is the highest drop-off step; blocking it loses people.

06

On the web, ask first and sign in later

Anyone can type a question. The sign-in modal appears only when an answer needs a chart, and explains why: “This needs your birth chart.”

Why: asking is the hook; a login wall before it would lose curious first-time visitors.

07

Every tool hands off to Vaani

Calculators end with “Want it interpreted? Ask Vaani”, reports offer “Ask Vaani first”, and blogs close with “Every article, run against your own chart”.

Why: generic content becomes personal the moment it connects to your chart.

08

Balances and offers are always clear

Remaining questions, reports and compatibility checks show where they’re used, with plans, discounts and codes upfront.

Why: surprises at checkout feel like tricks; clarity feels fair.

07 · Validation

Testing what makes people stay.

The redesign set out to validate whether a more intuitive onboarding experience, clearer personalized predictions and simplified purchase flows could improve usability, build trust and encourage continued engagement.

The design exploration includes A/B variants for onboarding and the purchase and promotional modules, alongside an engagement journey for users’ first hours after signing up.

Validation approach Proposed

The proposed validation combines heuristic evaluation, usability testing and A/B testing to assess how effectively users complete onboarding, understand personalized insights, navigate family profiles and discover premium features.

Key areas to evaluate
  • Onboarding completion
  • Clarity of personalized predictions
  • Pricing comprehension
  • Ease of navigation
MethodHeuristic audit, usability testing & proposed A/B tests
Participants6–8 target users proposed for usability testing
What changedClearer onboarding, scannable insights & simplified CTAs

Validation scenarios

AreaWhat to testDesign direction
OnboardingStep-by-step vs. conversational onboardingProgress visibility and reduced cognitive load
Personalized insightsLong paragraphs vs. summarized insight cardsScannable, structured predictions
Purchase flowCTA placements and value propositionsClearer premium feature discovery
Family profilesProfile switching and active-profile identificationMore intuitive profile management
EngagementFirst-session prompts and personalized recommendationsMore relevant follow-up experiences
Portfolio takeaway

The heuristic audit identified opportunities to improve clarity, reduce friction and communicate value earlier in the experience. The proposed usability and A/B tests would help determine which design variants perform better before implementation.

Evidence note: The design file contains A/B variants, but this does not establish that live A/B tests or usability sessions were conducted. No winning variants, participant feedback or performance results are claimed.

08 · Outcomes

What we delivered.

A complete product experience across mobile, web and AI-powered astrology features, focused on simpler onboarding, more personal guidance and a consistent experience across every user journey.

11Mobile product modulesDesigned end to end
8Web experience sectionsFrom Ask Vaani to In the News
12Vedic calculatorsIntegrated with Vaani
8Existing user flows auditedIn a UX audit of the shipped app

Impact & product improvements

Impact areaDesign contribution
Onboarding completionStreamlined onboarding, clearer progress indicators and simplified data entry to reduce friction.
First-question engagementImproved visibility of Vaani and personalized insights to encourage users to ask their first question.
Paid conversionRefined purchase journeys, CTA hierarchy and premium feature communication.
User satisfactionImproved readability, navigation consistency and accessibility across key screens.
User retentionDesigned personalized engagement journeys and easier access to recurring astrology insights.
Impact statement

The project delivered 11 mobile modules, 8 web sections and 12 Vedic calculators integrated with Vaani, supported by a UX audit of 8 existing user flows. The redesign addressed friction across onboarding, personalized insights, family profile management and purchase journeys, laying the foundation for improved engagement, conversion and retention.

Evidence note: These numbers are project deliverables, not measured business impact. Onboarding completion, first-question rate, paid conversion, app ratings and retention have not been verified with analytics or A/B test results.

09 · Next steps

Where it goes from here.

  • Ship the audit fixes: progress cues, clearer CTAs (“Continue securely”), OTP autofill and a “wrong number?” path
  • Make the first snapshot scannable, with zodiac chips and highlighted lines worth sharing
  • Fix duplicate and awkwardly worded suggested questions
  • Bring the web’s step-by-step answer progress (“Reading your question… Checking the details”) to the app
  • Add anything else on the roadmap
10 · Reflection

What I’d tell myself next time.

Reward effort quickly. The moment after birth details is the one that decides whether people stay, so it deserves the most care.

Copy is UI. Small words (“Verify” on a step that isn’t verification, “Get OTP” instead of “Continue securely”) change how safe a flow feels.

Audit what you ship. Looking back at live flows with fresh eyes found issues no review of static mock-ups would.

Next time, I’d set up funnel metrics before launch, so each onboarding change could be measured, not just argued.

Design system

A cosmic night, with a warm glow.

A near-black starfield, layered navy surfaces and a deep plum primary, with Bitter for headings and Mulish for everything else. The web carries the same palette, with warm gold for Astropedia and offers.

Surfaces · Night
Primary · Plum
Accents · Offers & status

Typography

Bitter SemiBold for headings gives a classic, almanac feel; Mulish keeps answers easy to read.

Illustration

Hand-drawn chart lines, zodiac glyphs and report illustrations for career, marriage, health and more.

Components

Ask barFamily switcherBottom navTop navQuestion chipsHome cardsReport cardsPlan cardsOTP inputKeyboardProgress ringPromo timerBottom sheets

Thanks for reading!

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© 2026 Payel Ghosh · Designed with curiosity, tea and one very fluffy co-pilot